Returns & Exchanges

Due to the perishable nature of our artisanal food products, we cannot accept returns once items have left our facility. However, if your order arrives damaged or incorrect, we are committed to providing a full replacement or refund to ensure your complete satisfaction.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your package immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Document Issues

  If you notice any damage or discrepancies, take clear photographs of the product and the shipping label within 24 hours of delivery.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos you captured to initiate a claim.

• 4.
  Resolution Process

  Our team will review your request within 2 business days and process a replacement shipment or a credit to your original payment method.