Frequently Asked Questions
Everything you need to know about your Solovey Kitchen experience.
How are your food products packaged for shipping?
We use eco-friendly, insulated packaging and cold packs for perishable items to ensure your order arrives fresh and at the optimal temperature.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, Solovey Kitchen ships exclusively within the continental United States to ensure the quality and freshness of our culinary products during transit.
Are your products suitable for specific dietary restrictions?
We provide detailed ingredient lists and allergen warnings on every product page. You can filter our collection by gluten-free, vegan, or nut-free options to suit your needs.
How can I track my delivery?
Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.